Shipping Policy
At this time we ship to the US only.
Shipment Fee
The shipment fee is now FREE!!!
Delivery Times
Delivery dates are based on carrier shipping practices, destination, and the items you order. Generally, your order will be shipped by UPS in 2 days and arrive in 7-15 days. Expected delivery dates are only estimates. Orders can be delayed due to verification or time of order being placed.
Guaranteed delivery dates for items shipped in a timely manner from Fixsen are the responsibilities of the carrier. Please note that these dates do not include dates a package is held requiring a signature for delivery; it is the customer’s responsibility to be there or arrange to have an authorized agent sign.
Custom products or items on backorder cannot be held to regular expected delivery dates. Orders may be delivered in separate shipments.
Affected by Covid-19, there will be some delay on the delivery.
Delivery Notice
Remember that these estimates are for time in transit only, and that they do not apply until the product leaves Fixsen facilities. As the delivery of your order is beyond Fixsen’s control, once your order leaves Fixsen's facilities, Fixsen cannot assume liability for late deliveries.
Delivery Address
A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to Fixsen as undeliverable. When the carrier returns an undeliverable package to Fixsen, please contact Fixsen to make arrangements for reshipment.
We do not refund original shipping charges for goods that are refused for delivery at customs.
If you have any questions regarding your order, please contact us.